Police Department

Mission Statement

The Mission of the Mayfield Heights Police Department is to efficiently provide quality police service to our residents and visitors by promoting a safe environment through a police-citizen partnership, emphasizing mutual trust, integrity, and professionalism.

Integrity - We will conduct ourselves with unwavering high standards of honesty, trust, and ethical behavior with each other and those we serve.
Service - We deliver high-quality service to the public, which is fair, courteous, responsive, and efficient. We partner with the community to create a safe, secure atmosphere.
Professionalism - We will maintain high standards of training and expertise, presenting an image that commands the highest degree of confidence, knowledge, and public trust.
Accountability - We effectively use our resources and provide a spirit of open communication within our community, taking responsibility for our actions to build trust and respect.
Mutual Respect - We maintain a workplace environment based on mutual respect, which reflects an appreciation for the unique qualities of each person who contributes to the overall good of our team.

CALEA National Accreditation

During CALEA's March 2021 conference, the Mayfield Heights Police Department was awarded national accreditation by the Commission on Accreditation for Law Enforcement Agencies (CALEA). The CALEA Accreditation Program identifies mandatory standards that require our Department to meet or exceed policies and procedures on life, health, safety, and legal issues, as well as conditions to reduce risk and liability exposure. CALEA Accreditation is known as the "Gold Standard"; less than 5 percent of police departments in the country have earned this distinction.

Earning the CALEA accreditation seal is the mark of professional excellence. The seals are reserved only for law enforcement agencies demonstrating the highest professional standard. The Mayfield Heights Police Department proudly displays this seal on our police cruisers.

CALEA Public Comment Portal-Anyone wishing to provide comments regarding our agency's compliance with CALEA standards, engagement in the service community, delivery of public safety services, and overall candidacy for accredited status may comment to CALEA through the Public Comment Portal.

These comments can be in the form of commendations or concerns. The overall intent of the accreditation process is to provide our agency with information to support continuous improvement and foster the pursuit of professional excellence.