About the Department

The key services provided by the department include:

•  Emergency Medical
• Fire Suppression
• Fire Prevention
• Public Education
• Special operations of technical rescue and hazardous materials.

The East Tech area Technical Rescue Team is a specialized group of highly trained personnel from 14 area departments, including Mayfield Heights. They maintain expertise in the following areas:  building collapse, swift water, ice, dive, rope, trench, and confined space rescue, along with hazardous materials decontamination. The City of Mayfield Heights Fire Department is also a member of the 13-community Heights-Hillcrest Regional Fire Investigation Unit, which is charged with investigating fires for origin and cause within the partner communities

In 2021 the Department responded to 4563 calls for service in a city where the population is almost 20,000 permanent residents and up to 50,000 people who travel through or work in Mayfield Heights. Over 80% of all calls are medical-related. These, like all reported calls for emergency service, require a safe and rapid response by Fire Department personnel.

The primary goal of emergency medical services is to ensure that responding units provide excellent prehospital care and transportation to the closest and most appropriate medical facility in order to reduce morbidity and mortality. The Department considers our Emergency Medical Technicians and Paramedics to be the most experienced and highly trained in the area.

The Mayfield Heights Fire Department takes great pride and strives to achieve minimal fire loss to all calls for service. It remains the Department's primary goal to protect lives and property while at the same time protecting the economic base of real property that generates the tax dollars that make our community strong.

Perhaps even more important than fire suppression is preventing fires from starting in the first place. Education of the public, especially children, is accomplished through programs in the schools, fire drills, Fire Prevention Week, Safety Town, and safety lectures by Fire Department personnel. The Fire Prevention Bureau also focuses on educating its senior citizens where they work, live, and meet.